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Stevens Institute of Technology

Howe School Faculty

 

Dr. Michael zur Muehlen

Assistant Professor

Location:Babbio 639
Phone:201.216.8293
Fax:201.216.5385
Email:Michael.zurMuehlen@stevens.edu

Courses:
MGT 726 - Seminars: Advanced Topics in Technology Management
MIS 620 - Analysis and Development of Information Systems
MIS 710 - Process Innovation and Management
MIS 712 - BPM and Workflow Implementation
MIS 730 - Integrating IS Technologies
 

Research & Education

Research
  • Business Process Management and Automation
  • Process-oriented Governance, Risks and Compliance
  • Process Monitoring and Controlling
  • Integration of Rules and Processes
  • Resource Management and Task Allocation
  • Information Technology Standardization
Education
  • Ph.D. (2002) Information Systems, University of Muenster, Germany (Dr. rer. pol.)
  • M.Sc. (1997) Information Systems, University of Muenster, Germany (Dipl.-Wirt.Inform.)
 

Experience & Service

General Information
 Michael zur Muehlen joined Stevens as Assistant Professor in August, 2002. Prior to his appointment at Stevens, Michael was a senior lecturer at the Department of Information Systems, University of Muenster, Germany, and a visiting lecturer at the University of Tartu, Estonia. He has over ten years of experience in the field of process automation and workflow management, and has conducted various reengineering projects in the utility, financial services, industrial, and telecommunications sector both in Germany and the US.

Michael directs the Center of Excellence in Business Process Innovation at the Howe School. His research interests center around the organizational aspect of BPM technology, risk-aware process management, and process support for managerial decision making.

An active contributor to standards in the BPM area, Michael is a life fellow of the Workflow Management Coalition and chairs the WfMC working group “Management and Audit”. His research has been funded by SAP Research, the US Army, the Australian Research Council, and private sponsors. Michael has presented his research in more than 20 countries. He is the author of a book on workflow-based process controlling, numerous journal articles, book chapters, conference and working papers on workflow and process management.

He is a founding director of the AIS special interest group on process automation and management (SIGPAM). Michael holds a PhD (Dr. rer. pol.) and an MS in Information Systems from the University of Muenster, Germany.
Professional Service
  • Workflow Management Coalition
    • Appointed Fellow 2004
    • Working Group Chair, Management & Audit
    • Country Chair Germany (1998-2002) 
Experience
  • Since 2002 Assistant Professor, Howe School of Technology Management, Stevens Institute of Technology
  • Since 1996 Independent BPM Consultant, clients include Canon USA, SunGard, PegaSystems, US Government Agencies, Siemens, German Insurance Company
  • 1997-2002 Research Assistant, Department of Information Systems, Westfälische Wilhelms-Universität, Münster, Germany
  • 1997-1999 Managing Partner, M2­Webdesign, Münster, Germany
  • 1996-1997 Teaching Assistant, Department of Information Systems, Westfälische Wilhelms-Universität, Münster, Germany
  • 1994-1996 Teaching Assistant, Department of Marketing, Westfälische Wilhelms-Universität, Münster, Germany
Institutional Service
  • Director, Center of Excellence in Business Process Innovation
  • Coordinator, Business Process Management & Service Innovation Program in the MSIS
  • Advisor, Master of Science in Information Systems Degree
  • Member, Stevens Webcampus Board of DIrectors
  • Coordinator, Howe School Web Site Development
  • Advisory Board Member, Technology Management Networking Association
    • Member, Graduate Curriculum Committee (2004-06)
  • Member, Undergraduate Curriculum Review Committee (2005-06; 2007-08)
  • Member, Rewards & Recognition Committee (appointed)
  • Member, Board of Trustees - Faculty Development Committee (2005-07)
  • Member, Howe School PhD Committee (appointed)
  • Member, OSR Review Committee (2007)
  • Member, Howe School Marketing Committee (2007)
Technogenesis Service
  • Advisor, Technogenesis Summer Scholar program
Consulting Service
  • U.S. Department of Defense Business Transformation Agency
    • Enterprise Chief Process Architect
    • Creation of a core ontology for process models
    • Development of Process Patterns Library
    • Participated in the Specification of DoDAF 2.0
  • California Public Utility
    • Documentation and Analysis of Asset Management Processes
    • Documentation of Citywide Process Maps for municipality with 350,000 residents
  • U.S. Software Vendor
    • Development and Delivery of Training for BPM Business Analysts
  • BPM Software Vendor
    • Specification of Roles, Requirements and Methods for a BPM Center of Excellence
  • U.S. Software Vendor
    • Assessment of product capabilities, competitive analysis, and recommendations on strategic development directions
  • Large U.S. Federal Agency
    • Conducted training seminars on Business Process Management and performed capability assessment for process improvement initiatives.
  • Large Electronics Manufacturer
    • Provided input to strategic planning team on future directions of work and work distribution
  • Carnot AG, Frankfurt
    • Developed marketing and product development strategy for J2EE workflow product.
  • Westfälische Provinzial AG, Muenster
    • Designed Business Activity Monitoring system for core insurance processes. Led requirements engineering and product selection phase of document management project.
  • Morgan Stanley Dean Witter Online, San Francisco
    • Reviewed J2EE workflow project for real-time financial application.
  • Anneliese Zementwerke, Ennigerloh
    • Documented invoice verification process and performed requirements engineering for the introduction of SAP Business Workflow.
  • Stadtwerke Düsseldorf
    • Performed process analysis and selection for workflow automation project.
  • Deutsche Telekom Immobilien GmbH
    • Modeled and analyzed 600+ corporate processes in enterprise reengineering project for 12,000 employee organization. Responsible for Service Delivery process area.
Appointments
  1. Bonnie Netschert, Stevens Institute of Technology: Information Security Readiness and Compliance in the Healthcare Industry (Ph.D.)
  2. Herman Dolezal, Stevens Institute of Technology: Managerial Decision-making about IT Investments (Ph.D.)
  3. Dina Neiger, Monash University: Value-focused Process Engineering with Event-driven Process Chains (Ph.D.)
  4. Wayne Huang, Stevens Institute of Technology: Business Process Rules Management: Challenges and Solutions (Ph.D.)
  5. Winfried Appl: Task Allocation in Distributed Networks
  6. Sebastian Beneloucif: Enterprise Reporting & Corporate Dashboards
  7. Christian Drees: Evolution of the Web Services Standards Ecosystem
  8. Charlotte Junkers: Conceptual Modeling of Operational Risk in Business Processes
  9. Kai Kittel: Integrating Business Rules and Business Processes - A Procedure Model
  10. Todd Maloney: Process Reengineering
  11. Mala Mathur: Case Study: ERP Implementation at UNDP - A focus on Procurement
  12. Manuel Mayer: Distributed Task Allocation with Peer-to-Peer Technology
  13. Achim Plueckebaum: Process and Structure of Post-Merger IT Integration Projects - A Case Study of a Merger in the Pharmaceutical Industry
  14. Anthony Santora: Critical Success Factors for the Design of E-Business Processes
  15. Daniel Wiewel: Management of Process Improvement Projects
  16. Björn Blum – Implementation of a workflow-based Activity-based Costing system
  17. Tobias Rieke –Workflow Management and the Balanced Scorecard
  18. Henning Plöger – Process-oriented Data Warehouse Structures
  19. Sven Grosse-Kreul – Reference-model based Process Integration for Joint Ventures – A Case Study from an Industrial Venture
  20. Tobias Rieke – Change Management for Workflow Applications (BSc)
  21. Niklas Essing – Workflow Management for Financial Institutions – An Empirical Study (BSc) 
  22. Frank Schmeing – Evaluation of Workflow Systems for Back-End Integration
  23. Axel Winkelmann – Development of Office Portals for Virtual Companies – Requirements and Business Models
  24. Alexander Dreiling – Workflow-based Process Controlling – Integration of Workflow Audit Trail Data into Executive Information Systems
  25. André Vedder – Multi-Channel-Management: Design of Modern Distribution Facilities for Financial Service Providers. A Study based on the On-Line Lenders Business
  26. Christian Reinermann – Development of a Conformance Testing Facility for Workflow Interoperability: Design of an Interoperability Testing Framework (BSc)
  27. Leif Jakob – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of the Transport Layer (BSc)
  28. Florian Klein – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of a Process Logic Layer (BSc)
  29. Simon Schwingel – Development of a Conformance Testing Facility for Workflow Interoperability: Design and Implementation of an Web-based Conformance Portal (BSc)
  30. Felix Wortmann – Development of an Interoperability Adapter for Wf-XML: Design and Implementation of an Abstraction Layer for SAP R/3 (BSc)
  31. Khaled Sawalha: Evaluation of German and American Approaches to Organizational Modeling – From Taylorism to Process Organizations
  32. Heiko Weidenmüller – Integration of Workflow Management and PPC Systems using SAP R/3 as an example
  33. Toomas Lukk – Using XML for the Exchange of Multi-Perspective Business Data (English, Bachelor’s Degree, University of Tartu, Estonia)
  34. Ute Vorderwülbecke: Design and Implementation of a Groupware-based Knowledge-Management-System for an  Insurance Company using Lotus Domino R5
  35. Alexandru Tarano: Design and Implementation of a User-Independent Access Control Mechanism for an ERP-based Production Process Software
  36. Dominik Heuler: Integration of Workflow Management and Groupware Systems – A Study based on Microsoft Exchange
  37. Holger Schmeken: The Development of an Architecture for Object-oriented Workflow Management Systems using the IBM San Francisco Framework
  38. Michael Timmermann: Integration of Workflow Management and Groupware Systems – A Study based on Lotus Notes
  39. Alex Markowski: Design of a Data Warehouse for the Strategic Enterprise Management  – From Information-Demand Analysis towards a Requirements Specification
  40. Volker Auhagen: Architecture of Distributed Workflow Management Systems – State-of-the-Art and Future Perspectives
  41. Christina Reichel: State-of-the-Art and Classification of Data Mining and Knowledge Discovery Systems
 

Achievements & Professional Societies

Honors & Awards
  • 2008 Stevens Institute of Technology, Harvey N. Davis Distinguished Teaching Assistant Professor
  • 2008 Stevens Institute of Technology, Howe School of Technology Management, Outstanding Teaching Award (Graduate School).
  • 2006 Stevens Institute of Technology Publication Award
  • 2005 Best Paper Award at the 16th Australasian Conference on Information Systems (ACIS 2005) (witch Michael Rosemann, QUT Brisbane) for the paper "Integrating Risks in Business Process Models".
  • 2004 Stevens Institute of Technology Faculty Research Award.
  • 2003 Best Paper Award at the Information System Education Conference (with Yvonne L. Antonucci) for paper "Creating a Collaborative B2B Environment in the Classroom: Evaluation of Methods Utilized in an International Simulation over a 4-Year Period".
  • 2002 Dissertation Award of the University of Muenster for PhD Thesis: "Workflow-based Process Controlling - Foundation, Design and Application of workflow-driven Process Information Systems" (Best dissertation in Economics, Business Administration and Information Systems) (€ 10,000, shared with Dr. Jan vom Brocke)
  • 1996 SAVE Awards (Siemens-Nixdorf): 3rd Prize for Master’s Thesis “The Evaluation of Workflow Management Systems using Meta-Models and Control-Flow Elements”
Grants, Contracts & Funds
  • 2005 Australian Research Council Discovery Grant (as Partner Investigator) (AUD 282,000) for work on "Next Generation Reference Process Models" with Michael Rosemann, Arthur ter Hofstede, Marlon Dumas (QUT Brisbane) and Wil M. P. van der Aalst (TU Eindhoven).
  • 2005 Australian Research Council Linkage Grant (AUD 280,303 incl. industry contribution) for work on "Modeling in the Large" with Prof. Michael Rosemann , Wasana Sedera (Queensland University of Technology), Prof. Peter Green (University of Queensland), Prof. Graeme Shanks (Monash University), and Dr. Wasim Sadiq (SAP Australia Pty Ltd.)
  • 2004 US Army TACOM/ARDEC ($90,000) for work on "Dynamic Task Allocation Strategies for Mobile Performers" (funded through the Center for Wireless Network Security).
  • 2004 Stevens Institute of Technology Seed Grant ($12,247) for work on "Organizational Impact of BPMS" and "Modeling in the Large"
  • 2004 US Army TACOM-ARDEC ($156,716) for work on "Location-based work allocation in emergency situations" (funded through the Center for Wireless Network Security).
  • 2003 SAP Corporate Research Grant ($159,736) for work on "Advanced Monitoring and Controlling Services for Workflow Environments (AMoCoS)" with Prof. Jeffrey V. Nickerson.
  • 2003 Center for Technology Management Research Seed Grant ($10,000) for preliminary work and proposal preparation on "Mobile Resource Allocation in Workflow Applications"
  • 2001 SAP University Alliance Curriculum Development Grant: 2nd Prize ($50,000) with Prof. Yvonne L. Antonucci and Prof. Mary E. Shoemaker, Widener University, Chester (PA), for the development of an international curriculum on “SAP-Based E-Business Curriculum (SAP-eBC), Connecting the Student to the World by Bridging Departments, Universities, and Industry: Development of a Generic Business-to-Business Curriculum with ERP Software”
  • 2000 SAP University Alliance Curriculum Development Grant: 1st Prize($100,000) with Prof. Yvonne L. Antonucci, Widener University, Chester (PA), for the development of an international curriculum with the title “Teaching cross-organizational business processes using SAP R/3 in an international collaboration”
Professional Societies
  • Association of Business Process Management Professionals (ABPMP)
  • Association of Information Systems (AIS)
    • Director of the Special Interest Group on Process Automation and Management (SIGPAM)
  • Black Forest Group (BFG)
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Workflow Management Coalition (WfMC)
    • Appointed Life Fellow (2004)
    • Member of the Technical and Steering Committee
    • Chairman of Working Group “Management and Audit ”
    • Country Chair Germany (1999-2002)
  • Organization for the Advancement of Structured Information Standards (OASIS)
    • Asynchronous Service Access Protocol (ASAP) (observer)
    • Web Services Business Process Execution Language (WS-BPEL) (observer)
    • ebXML Business Process Schema Specification (observer)
  • Information Systems Alumni Association / WINet e.V.
  • University of Muenster Alumni Club
  • University of Muenster Faculty of Business Administration and Economics Alumni Organization (AlumniUM e.V.)
    • Head of the regional chapter for the New York area

Publications

    Books

    • Michael zur Muehlen. (Oct 8, 2004), Workflow-based Process Controlling. Foundation, Design, and Application of workflow-driven Process Information Systems, Logos, Berlin  PDF download
    • Michael Genrich, Alex Kokkonen, Jürgen Moormann, Michael zur Muehlen, Roger Tregear, Jan Mendling and Barbara Weber. (Feb 29, 2008). "Challenges for Business Process Intelligence: Discussions at the BPI Workshop 2007", Arthur ter Hofstede, Boualem Benatallah, Hye-Young Paik, Business Process Management Workshops, Lecture Notes in Computer Science, Springer LNCS. 4928. Download (163 kb kb PDF)  Springer Link Website

    Book Chapters

    • zur Muehlen, Michael. (Sep 10, 2008). "Afterword", White, Stephen; Miers, Derek, BPMN Modeling and Reference Guide, Future Strategies  Publisher's Website
    • Michael zur Muehlen. (Aug 25, 2008). "Process Measurement and Organizational Performance Redux", Layna Fischer, BPM Excellence in Practice 2008: Using BPM for Competitive Advantage, Future Strategies  Publisher's Website
    • Michael Genrich, Alex Kokkonen, Jürgen Moormann, Michael zur Muehlen, Roger Tregear, Jan Mendling and Barbara Weber. (Feb 28, 2008). "Challenges for Business Process Intelligence: Discussions at the BPI Workshop 2007", Arthur ter Hofstede, Boualem Benatallah, Hye-Young Paik, Business Process Management Workshops, Lecture Notes in Computer Science, Springer LNCS. 4928  Springer Link Website

    Journals

    • Nickerson, J.V., Michael zur Muehlen. (2006). "The Ecology of Standards Processes- Lessons from Internet Standardization", MIS Quarterly. 30 (Special Issue)  Link to paper
    • Carolyn McGregor, Josef Schiefer, Michael zur Muehlen. (2006). "A Shareable Web Service Based Intelligent Decision Support System for On-Demand Business Process Management", International Journal of Business Process Integration and Management. 1 (3)  Link to paper
    • Michael zur Muehlen, Nickerson, J.V., and Swenson, K.D.. (2005). "Developing Web Services Choreography Standards: The case of REST vs. SOAP", Decision Support Systems
    • Michael zur Muehlen, Nickerson, J.V., Swenson, K.D.. (2005). "Developing Web Services Choreography Standards - The Case of REST vs. SOAP", Decision Support Systems. 40 (1)  Link to paper
    • Michael zur Muehlen, Edward A. Stohr. (2005). "Internet-enabled Workflow Management. Editorial to the Special Issue", Business Process Management Journal. 11 (3)  Link to paper
    • Michael zur Muehlen. (2004). "Organizational Management in Workflow Applications - Issues and Perspectives", Information Technology and Management. 5 (3)  Link to paper
    • Yvonne L. Antonucci, Michael zur Muehlen. (2003). "Creating a Collaborative B2B Environment in the Classroom- Evaluation of Methods Utilized in an International Simulation over a 4-Year Period", Information Systems Education Journal. 1 (20)  Link to paper
    • Michael zur Muehlen, Christoph v. Uthmann. (2000). "Ein Framework zur Ermittlung des Workflow-Potenzials von Prozessen", Handbuch der Modernen Datenverarbeitung. 37 (2 (Heft 213))  Link to paper
    • Michael zur Muehlen. (1999). "Monitoring und Controlling von verteilten Geschäftsprozessen", Forschungsjournal der Westfälischen Wilhelms-Universitaet Münster. 6 (2)
    • Jörg Becker, Michael zur Muehlen. (1999). "Rocks, Stones and Sand – Zur Granularität von Komponenten in Workflowmanagementsystemen", Information Management & Consulting. 17 (2)  Link to paper
    • Michael Rosemann, Michael zur Muehlen. (1998). "Evaluation of Workflow Management Systems - a Meta Model Approach", Australian Journal of Information Systems. 6 (1)  Link to paper
    • Michael Rosemann, Michael zur Muehlen. (1998). "Modellierung der Aufbauorganisation in Workflow-Management-Systemen- Kritische Bestandsaufnahme und Gestaltungsvorschlaege", EMISA Forum. Mitteilungen der GI Fachgruppe "Entwicklungsmethoden für Informationssysteme und deren Anwendungen". 4 (1)  Link to paper

    Report

    • Michael Rosemann, Michael zur Muehlen. (1996). "Der Lösungsbeitrag von Metadatenmodellen beim Vergleich von Workflowmanagementsystemen", Jörg Becker, Heinz Lothar Grob, Stefan Klein, Herbert Kuchen, Ulrich Müller-Funk, Gottfried Vossen, Arbeitsberichte des Instituts für Wirtschaftsinformatik, University of Muenster, Münster  Link to paper
    • Michael zur Muehlen. (1996). "Der Lösungsbeitrag von Metamodellen und Kontrollflußprimitiven beim Vergleich von Workflowmanagementsystemen", Department of Information Systems, University of Muenster, Münster  Link to paper

      Conference

      • Michael zur Muehlen, Marta Indulska, Kai Kittel. (Dec 03, 2008). "Modeling of Business Processes and Business Rules: An Integrated Methodology", 19th Australasian Conference on Information Systems (ACIS 2008), Christchurch, New Zealand, December 3-5, 2008., Australasian Computer Society
      • Michael zur Muehlen, Jan Recker. (Jun 16, 2008). "How Much Language is Enough? Theoretical and Practical Use of the Business Process Modeling Notation", 20th International Conference on Advanced Information Systems Engineering (CAiSE 2008), Montpellier, France, June 16-20, 2008., Springer LNCS. Download (657 kb kb PDF)
      • Michael zur Muehlen, Danny T. Ho. (Jan 9, 2008). "Service Process Innovation: A Case Study of BPMN in Practice", Ralph Sprague, Jr., Proceedings of the 41st Hawai’i International Conference on System Sciences, IEEE, Waikoloa, HI  Link to paper
      • Michael zur Muehlen, Marta Indulska, Gerrit Kamp. (Nov 8, 2007). "Business Process and Business Rule Modeling Languages for Compliance Management: A Representational Analysis", 26th International Conference on Conceptual Modeling (ER 2007) - Poster Session. Auckland, New Zealand, November 5-9, 2007.
      • Michael zur Muehlen, Marta Indulska, Gerrit Kamp. (Oct 15, 2007). "Business Process and Business Rule Modeling: A Representational Analysis", Taveter, K.; Gasevic, D., The 3rd International Workshop on Vocabularies, Ontologies and Rules for The Enterprise (VORTE 2007), IEEE, Baltimore, MD  Link to paper
      • Michael zur Muehlen, Jan Recker, Marta Indulska. (Oct 15, 2007). "Sometimes Less is More: Are Process Modeling Languages Overly Complex?", Taveter, K.; Gasevic, D., The 3rd International Workshop on Vocabularies, Ontologies and Rules for The Enterprise (VORTE 2007), IEEE, Baltimore, MD  Link to paper
      • Hajo A. Reijers, Monique Jansen-Vullers, Michael zur Muehlen, Winfried Appl. (Sep 21, 2007). "Workflow Management Systems + Swarm Intelligence = Emergency Management Systems", Michael Rosemann, Gustavo Alonso, Peter Dadam, Proceedings of the 5th International Conference on Business Process Management, Springer,   Link to paper
      • zur Muehlen, Michael; Deokar, Amit. (Aug 9, 2007). "Business Process Automation and Management - Editorial Notes", Proceedings of the 13th Americas Conference on Information Systems, Keystone, CO
      • M. Brian Blake, Amy Lynn Sliva, Michael zur Muehlen, Jeffrey V. Nickerson. (Jan 10, 2007). "Binding Now or Binding Later- The Performance of UDDI Registries", Ralph Sprague, Jr., Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40), IEEE, Waikoloa, HI  Link to paper
      • Michael zur Muehlen, Danny Ting-Yi Ho. (Sep 15, 2006). "Risk Management in the BPM Lifecycle", Christoph Bussler, Armin Haller, Business Process Management Workshops- BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Revised Selected Papers, Springer, Berlin. 3812  Link to paper
      • Corina Raduescu, Hui-Min Tan, Malini Jayaganesh, Wasana Bandara, Michael zur Muehlen, Sonia Lippe. (Jun 15, 2006). "A Framework of Issues in Large Process Modeling Projects", Proceedings of the 14th European Conference on Information Systems (ECIS 2006)  Link to paper
      • Dina Neiger, Leonid Churilov, Michael zur Muehlen, Michael Rosemann. (Jun 15, 2006). "Integrating Risks in Business Process Models with Value Focused Process Engineering", Proceedings of the 14th European Conference on Information Systems (ECIS 2006), AIS, Göteborg, Sweden  Link to paper
      • Michael zur Muehlen, Michael Rosemann. (Dec 10, 2005). "Integrating Risks in Business Process Models", 2005 Australasian Conference on Information Systems (ACIS 2005)  Link to paper
      • Michael zur Muehlen, Danny Ting-Yi Ho. (Sep 1, 2005). "Risk Management in the BPM Lifecycle", Tom Davenport, Hajo Reijers, Michael Rosemann, First International Workshop on Business Process Design- Past, Present, Future  Link to paper
      • Michael zur Muehlen, Michael Rosemann. (Jun 1, 2004). "Multi-Paradigm Process Management", Janis Grundspenkis, Marite Kirikova, Proceedings of CAiSE'04 Workshops - 5th Workshop on Business Process Modeling, Development and Support (BPMDS 2004), Riga Technical University, Riga, Latvia. 2  Link to paper
      • Maggie Bin Lai, Michael zur Muehlen. (Dec 1, 2004). "Information Requirements of Process Stakeholders- A Framework to Evaluate Process Monitoring and Controlling Applications", Jackie Akoka, I. Comyn-Wattiau, M. Favier, ICIS workshop on Process Management, AIS, Washington, D.C.  Link to paper
      • Michael zur Muehlen, Nickerson, J.V., and Weske, M.. (Jan 10, 2004). "Web Services and Workflow: Composition, Collaboration, Coordination", Proceedings of the 37th Annual Hawaii Conference on System Sciences, 2004
      • Nickerson, J.V., zur Muehlen, M.. (Dec 15, 2003). "Defending the Spirit of the Web- Conflicts in the Internet Standards Process", John L. King, Kalle Lyytinen, Workshop on Standard Making- A Critical Research Frontier for Information Systems  Link to paper
      • Yvonne L. Antonucci, Penelope Sue Greenberg, Michael zur Muehlen, Ralph Greenberg. (2003). "Establishing Trust in a Business-to-Business Collaboration- Results from an International Simulation", Proceedings of the IRMA 2003 Conference, Information Resources Management Association, Philadelphia, PA  Link to paper
      • Michael zur Muehlen. (2001). "Process-driven Management Information Systems - Combining Data Warehouses and Workflow Technology", Bezalel Gavish, Proceedings of the 4th International Conference on Electronic Commerce Research (ICECR-4), Southern Methodist University, Dallas, TX  Link to paper
      • Yvonne L. Antonucci, Michael zur Muehlen. (Aug 15, 2001). "Deployment of Business to Business Scenarios in ERP Education- Evaluation and Experiences from an International Collaboration.", Diane Strong, Detmar Straub, Janice I. DeGross, Seventh Americas Conference on Information Systems, AIS, Boston, MA  Link to paper
      • Blake, M.B., Silva, A.L., zur Muehlen, M., and Nickerson, J.V.. (2006). "The performance of UDDI registries", Proceedings of the 40th Annual Hawaii International Conference on System Sciences, 2007
      • Jörg Becker, Michael zur Muehlen. (2001). "Distance Learning - Business-to-Business Workflows zwischen Münster und Philadelphia", Heinz Lothar Grob, cHL - computergestützte Hochschullehre, Dokumentation zum cHL-Tag 2000, Alma Mater Multimedialis
      • Yvonne L. Antonucci, Michael zur Muehlen. (2000). "Distance Learning - Extending the Classroom Walls with ERP Software", Stuart Varden, Information System Education Conference (ISECON 2000)  Link to paper
      • Michael zur Muehlen. (2000). "A Framework for XML-based Workflow Interoperability - The AFRICA Project", Mike Goul, Paul Gray, H. Michael Chung, Sixth Americas Conference on Information Systems (AMCIS 2000), AIS, Long Beach, CA  Link to paper
      • Michael zur Muehlen, Florian Klein. (2000). "AFRICA - Workflow Interoperability based on XML-messages", Martin Bichler, Christoph Bussler, Ygal Hoffner, Heiko Ludwig, CAiSE 2000 International Workshop on Infrastructures for Dynamic Business-to-Business Service Outsourcing  Link to paper
      • Michael zur Muehlen, Michael Rosemann. (2000). "Workflow-based Process Monitoring and Controlling - Technical and Organizational Issues", Ralph Sprague, Jr., Proceedings of the 33rd Hawaii International Conference on System Sciences (HICSS 2000), IEEE, Wailea, HI  Link to paper
      • Jörg Becker, Michael zur Muehlen. (1999). "Application Granularity within Workflow Management Systems", Mathias Jarke, Andreas Oberweis, 11th Conference on Advanced Information Systems Engineering (CAiSE 99), Springer, Heidelberg  Link to paper
      • Michael zur Muehlen. (1999). "Resource Modeling in Workflow Applications", Jörg Becker, Michael zur Muehlen, Michael Rosemann, 1999 Workflow Management Conference, University of Muenster, Münster  Link to paper
      • Jörg Becker, Christoph v. Uthmann, Michael zur Muehlen, Michael Rosemann. (1999). "Identifying the Workflow Potential of Business Processes", Ralph Sprague, Jr., 32nd Hawaii International Conference on System Sciences (HICSS 1999), IEEE, Wailea, HI  Link to paper
      • Michael zur Muehlen. (1999). "Stand-alone vs. ERP-based Workflow Management - Lessons from the field", Giga Business Process and Workflow Management Conference, Giga Information Group, Brussels, Belgium
      • Michael zur Muehlen. (Jan 10, 1999). "Evaluation of Workflow Management Systems Using Meta Models", Ralph Sprague, Jr., 32nd Hawaii International Conference on Systems Sciences (HICSS 1999), IEEE, Wailea, HI  Link to paper
      • Michael zur Muehlen, Jörg Becker. (1999). "Workflow Management and Object-Orientation - A Matter of Perspectives or Why Perspectives Matter", Fred Cummins, 2nd OOPSLA Workshop on the Design and Application of Object-Oriented Workflow Management Systems  Link to paper
      • Michael zur Muehlen, Jörg Becker. (Nov 1, 1999). "WPDL - State-of-the-Art and Development Perspectives of a Meta-Language", Lothar Bading, Boris Pettkoff, August-Wilhelm Scheer, Siegfried Wendt, KnowTech Forum '99  Link to paper
      • Michael Rosemann, Michael zur Muehlen. (Jun 15, 1997). "Evaluation of Workflow Management Systems - a Meta Model Approach", Keng Siau, Yair Wand, Jeffrey Parsons, 2nd CAiSE/IFIP 8.1 International Workshop on Evaluation of Modeling Methods in Systems Analysis and Design (EMMSAD `97)  Link to paper
      • Michael zur Muehlen, Michael Rosemann. (Mar 1, 1996). "Der Lösungsbeitrag von Metadatenmodellen beim Vergleich von Workflowmanagementsystemen", Jörg Becker, Michael Rosemann, Workflowmanagement - State-of-the-Art aus Sicht von Theorie und Praxis. Proceedings of the 2nd Workflow Workshop, University of Muenster, Münster